Bookable verge collections

Bookings are now open, with collections starting in July 2024.

The City has moved to a new flexible service for verge collections for bulk waste.

Bookable verge collections provide every residential property paying a waste service fee one of each of the following each financial year:

1 x bulk junk waste, up to 3m³ (3m x 1m x 1m)
1 x bulk green waste, up to 3m³ (3m x 1m x 1m)
1 x mattresses, up to 3 items
1 x white goods, up to 4 items
1 x e-waste (electronic), up to 6 items

The new booking system allows you to select what waste type you need collecting and book an available date convenient for you. These are usually a couple of weeks in advance, so make sure you book before you placing any items out for collection. Items will only be collected if a booking has been made.

Before you book, are your items still in good working order? Why not donate to charity, swap or sell items too good for the tip.

Please read the Frequently Asked Questions below before making a booking:

Make a booking

Cancel or update a booking

The new booking process

What is the bookable verge collections service?

The City is transitioning to a new way of collecting bulk junk and green waste from June 2024.

The new service will see the City move to a bookable model. Residents will have the option to book their bulk waste collection(s) online or over the phone, at a time convenient for them.

Residents will be entitled to one collection of each of the following waste types each financial year.

Bulk junk waste	Up to 3m³ (3m x 1m x 1m)
Bulk green waste	Up to 3m³ (3m x 1m x 1m)
Mattresses	3 items
Whitegoods	4 items
E-Waste	6 items

How do I book?

Select an available date and the waste you would like collected. If you need help with booking, you can call us on 9405 5000.

I have items that are not accepted through bulk collection. What can I do with them?

If you have items that aren’t accepted through the kerbside bin collection or bookable verge collection service find out where you can drop off at the WasteSorted website.

How to donate, reuse or sell items

Donate

Charities and op shops are very grateful to receive good quality items. Many will even collect it for free. Items that can be donated include furniture, white goods, electrical items, homewares, toys, clothes, sports equipment and books.

Reuse

Gumtree and Facebook buy nothing groups are great ways to give your items a new home. You might even make some cash.

Recycle

There are many recycling services in the City, many are free to residents. Visit our Waste drop-off webpage for further information.

Strata managed properties

If you live within a strata managed property with 20 units or over please contact your strata manager on how to book.

If you are a strata manager, please call us on (08) 9405 5000 in order to organise a booking.

How can I change an existing booking?

If you need to change your booking you will need to cancel your original booking and create a new one.

You can cancel your booking up to three working days before your collection date. After you login, your booking will be listed under 'Open Service Requests', to cancel, click 'Open' and select 'Cancel booking' at the bottom of the page. If you wish to rebook for a new date, cancel your existing booking and then follow the steps for a new booking.

What can be collected

How should I place items on my verge?

You can place your items on your verge up to three days before your booked collection date. This maybe on your front or side verge, laneway or another location suitable location for your property.

Ensure your items are not leaning against anything and are at least one meter away from any obstructions such as sprinklers, water meters and poles.

Make sure you are not obstructing the footpath, your normal bin service or the line of sight for motorists.

All items need to be placed out by 6am on your collection day.

If you have booked multiple collections for different waste types within the same week, please ensure you set these out separately into the following piles: