Current job vacancies - Museum Engagement Officer

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We are seeking an enthusiastic and dynamic Museum Engagement Officer to join our team. In this role, you will play a vital part in connecting diverse audiences with the museum's collections, exhibitions, and programs. Your creativity, communication skills, and passion for culture and history will help inspire and engage our visitors, fostering a deeper appreciation for the stories we share. The role is responsible for:

• Delivering timely and accurate front-of-house museum services, including opening and closing procedures, coordinating bookings, maintaining public areas, and providing administrative support to ensure smooth operations.
• Assisting in planning, promoting and delivering museum programs and events that meet customer needs, enhance visitor experiences, and contributing to increasing patronage and engagement with the City’s museums and heritage collections, places and stories.
• Actively contributing to audience development by building relationships with local communities, educators, and organisations.
• Collecting and reporting feedback to evaluate program effectiveness and inform future planning.

Museum Engagement Officer Position Description

The successful candidate will be a passionate advocate for culture, history and learning with experience in assisting with the planning and delivery of educational or community programs and strong communication and interpersonal skills with the ability to work effectively with diverse groups.

To be considered further, please submit a resume and cover letter (of no more than two pages) addressing the following:

1. Qualification in relevant discipline such as museum studies, history, or relevant experience in a cultural institution customer service environment.
2. Intermediate administrative and financial skills with a strong attention to detail.
3. Intermediate communication and problem-solving skills with a focus on providing customer service.
4. Intermediate organisational and time management skills, with the ability to prioritise competing tasks.
5. Intermediate experience in the efficient utilisation of information systems and technology, including intermediate computing, numeracy and literacy skills, and data entry skills.
6. Ability to work autonomously and in a team environment.
7. Current Working with Children check
8. Genuine interest in museums and culture

The City of Wanneroo is a diverse and flexible environment that offers a range of career opportunities where you will have the opportunity to make a real difference to the local community and our people. Our vibrant and inclusive team is what makes the City an enjoyable and rewarding place to be.

We celebrate all diversity and strongly encourage Aboriginal and Torres Strait Islander people to consider working for a Local Government organization that values who you are. Bring your skills, knowledge and commitment to a team that is welcoming and enthusiastic about you joining us!

Why work for the City of Wanneroo

The City offers a range of employment benefits including:

• Generous matching of superannuation contributions up to a combined total of 15%;
• Five weeks annual leave (for salaried officers, excluding casual employees and pro-rata for part time employees);
• A work-life balance program providing flexible work practices (subject to operational requirements);
• Up to 12 weeks paid parental leave;
• Purchase leave (subject to operational requirements);
• Professional development opportunities;
• An inclusive, welcoming office environment; and
• An opportunity to reduce your commute and work in a goal-driven professional team closer to home.

To find out more about our benefits, click here!

If this position sounds like you – and you’re keen to spend less time commuting and more time doing the things you’re passionate about – then click on the link below. We look forward to receiving your application. 

Apply now

For further information regarding the position please visit the City of Wanneroo website or contact Alana Part, Museum Curator on 08 9405 5919.

Reference Number: 3101

Closing Date: 21 February 2025 (9.00pm AWST)

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed. 

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 3 months.